Please read these following terms carefully before accessing our website or submitting your order with Treasta.

As disclosed on our website all diamonds sold by us are Lab-Grown. You hereby agree and understand what this term means. You should not purchase any product if you don't understand what that term means. You can always refer us with any question you have through our contact us page.

These terms and conditions apply to the purchase and sale of the products through "www.treasta.com". By submitting an order for products you agree to accept these Terms and Conditions.

All the Terms and conditions are subject to change by Treasta.com. You can review the latest updates of the Terms and Conditions at any time on this page. Treasta can change, update and replace any part of the Terms of Service, Terms of Sale and Privacy Policy at any time it is your responsibility to follow for the periodical page changes.

By using our Website, you accept these Terms and Conditions as well as Website’s Privacy Policy (which is hereby incorporated by reference herein) in full; accordingly, if you disagree with these Terms and Conditions or any part of these Terms and Conditions, you must not use our Website.

Definitions and Interpretations

"jewelry" means ornaments made of gold, silver, copper etc, and / or platinum, either plain or studded with lab-grown diamonds that are available for sale on our website. Any reference to “we” and “us” is a reference to treasta.com, Treasta and Niti Star (HK). Reference to “you” and “User” is a reference to the visitor on treasta.com website as well as the purchaser of jewelry from the website. “Contract / Agreement” means the contract / agreement between us for the sale and purchase of the jewelry which incorporates these Terms & Conditions.

Terms of Service

You must be at least 18 years of age to use the website. If you use the website on behalf of another person or entity,

All references to “you” throughout these Terms will include that person or entity,

You represent that you are authorized to accept these Terms on that person or entity’s behalf, and

In any case, you or the person or entity violates these Terms, the person or entity agrees to be responsible to us.

Our website is subjected to people residing in The United States. We do not represent that the content available on or through our website is appropriate for use or available in other locations.

Your Account

You may need to register for an account to access certain portions or features of the website. If you register for an account, you have to provide accurate account information and promptly update this information if it changes. If you choose, or are provided with: a user identification code, password or any other piece of information as part of our security procedure, you must keep such information confidential. You must not disclose or share it to any third party. You are responsible for all activities that occur using your user identification code, even if another person was using your account at the relevant time.

We have the right to disable any user identification code or password, whether it be chosen by you or given to you by us, at any time, if in our reasonable opinion you have failed to comply with any of the provisions of these Terms.

If you know or suspect that anyone other than you has your user identification code or password, you must promptly notify us at connect@treasta.com

Limited License; Use Restrictions

Your access to this site will be available to you as long as you follow the listed terms in the Agreement. If you violate any of these terms we may deny your access to this service and you will also be liable to indemnify and defend us at your own expense, hold us harmless against all claims that may be asserted against us, and all losses incurred. If asked to do so, you agree to not attempt to visit this site.

The website, including the text, graphics, images, photographs, videos, illustrations and other content contained herein, are owned by us or our licensors and are protected under both The United States and foreign laws.

Our logos, our product or service names, our slogans and the look and feel of the website are trademarks of Treasta and may not be copied, imitated or used, in whole or in part, without our prior written permission. All other trademarks, registered trademarks, product names and company names or logos mentioned on the website are the property of their respective owners. Reference to any products, services, processes or other information by trade name, trademark, manufacturer, supplier or otherwise does not constitute or imply endorsement, sponsorship or recommendation by us.

You will not engage in any form of antisocial, disrupting, or destructive acts, these include "flaming," "spamming," "flooding," "trolling," "phishing" and "grieving" as those terms are commonly understood and used on the Internet.

User Content

The website may allow you and other users to create, post, store and share content, including text, photos, and other materials (collectively, “User Content”). Except for the license you grant below, you retain all of your ownership rights in and to any User Content you provide.

You may not create, post, store or share any User Content that violates these Terms or for which you do not have all the rights necessary to grant us the license described above.

You may also post or otherwise share only User Content that is non-confidential and that you have all necessary rights to disclose. You may not create, post, store or share any User Content that:

Is unlawful, libelous, defamatory, obscene, pornographic, indecent, lewd, suggestive, harassing, threatening, invasive of privacy or publicity rights, abusive, inflammatory or fraudulent;

Would constitute, encourage or provide instructions for a criminal offense, violate the rights of any party or otherwise create liability or violate any local, state, national or international law;

May infringe any patent, trademark, trade secret, copyright or other intellectual or proprietary rights of any party;.

Contains or depicts any statements, remarks or claims that do not reflect your honest views and experiences;

Engages in any harassing, threatening, intimidating, predatory, or stalking conduct;

Impersonates, or misrepresents your affiliation with, any person or entity;

Contains any unsolicited promotions, political campaigning, advertising or solicitations;

Contains any private or personal information of a third party without such third party’s consent; or

In our sole judgment, is objectionable, restricts or inhibits any other person from using or enjoying our website, products or services, or may expose us or others to any harm or liability of any type.

Enforcement of any and all the terms involved in this section is at our discretion. Failure in enforcing this section takes away your rights to enforce these terms in other instances. In addition, this section 3 does not create any private right of action on the part of any third party or any reasonable expectation that the website will not contain any content that is prohibited by such rules.

Feedback

You may voluntarily post, submit or otherwise communicate to us any questions, comments, suggestions, ideas, original or creative materials or other information about us or the website (collectively, “Feedback”). You understand that we may use such Feedback for any purpose, commercial or otherwise, without acknowledgment or compensation to you, including, without limitation, to develop, copy, publish, or improve the Feedback in our sole discretion.

You understand that we may treat Feedback as non-confidential.

Third Party Sites and Services

The website may contain links to third party websites and services (“Third Party Sites and Services”). The links to these Third Party Sites and Services are provided for your convenience only. You acknowledge that we have no control over the Third Party Sites and Services (including the failure of any links to them) and are not responsible for their contents and/or availability.

We do not endorse the content or other material contained in the Third Party Sites and Services, make no representations or warranties regarding any content available on Third Party Sites and Services, and have no association with their operators. Your dealings, correspondence or interaction with and use of any Third Party Sites and Services are solely between you and the provider of the Third Party Sites and Services and will be governed by their terms and conditions and privacy policies (if any) (“Third Party Terms”). It is your responsibility to read the Third Party Terms. If you do not understand or agree to be bound by any Third Party Terms, you should not use any Third Party Sites and Services.

Disclaimer and Limitation of Liability

This website is a free service and hence we are unable to provide you with any liability for conduct, acts or omissions occurring at this website. Treasta.com expressly disclaims any claim or liability arising out of uploading of any obscene, vulgar or pornographic images, photograph or a picture or altering or distorting the images available under this service in an obscene, vulgar or pornographic manner. User agrees and acknowledges that user shall be solely responsible for user's conduct and that Treasta.com reserves the right to terminate your rights to use the service immediately. In no event shall Treasta.com be liable for any direct, indirect, punitive, incidental, special or consequential damages or for any damages whatsoever including, without limitation, damages for loss of use, data or profits, arising out of or in any way connected with the use or performance of the Treasta.com sites/services for interrupted communications, delay, lost data or lost profits arising out of or in connection with this agreement, even if Treasta.com has been advised of the possibility of damages, or inability to use the Treasta.com sites/services or related services, the provision of or failure to provide services, or for any information, software, products, services and related graphics obtained through the Treasta.com sites/services, or otherwise arising out of the use of the Treasta.com sites/services, whether based on contract, tort, negligence, strict liability or otherwise, even if Treasta.com or any of its suppliers has been advised of the possibility of damages. Treasta.com does not endorse in anyway any advertisers / contents of advertisers on its Web Pages.

Termination

These Terms and Conditions are effective unless and until terminated by either you or Treasta.com. You may terminate these Terms and Conditions at any time by informing us in writing at connect@treasta.com that you no longer wish to be associated with us, provided that you discontinue any further use of this service. We may terminate these Terms and Conditions at any time and may do so immediately without notice, and accordingly deny you access to the Website. Such termination will be without any liability to the Website. Upon any termination of these Terms and Conditions by either you or Treasta.com, you must promptly destroy all materials downloaded or otherwise obtained from this Website, as well as all copies of such materials, whether made under these Terms and Conditions or otherwise. Our right to any Comments shall survive any termination of these Terms and Conditions. Any such termination of these Terms and Conditions shall not cancel your obligation to pay for the product(s) already ordered from the Website or affect any liability against you that may have arisen under the User Agreement.

Promotions

From time to time, the website may offer sweepstakes, contests or other promotions that, for participation, require you to send material or information about yourself. Please note that sweepstakes, contests or promotions offered via the website may be, and often are, governed by a separate set of rules that, in addition to describing such sweepstakes, contest or promotion, may have eligibility requirements, such as certain age or geographic area restrictions, terms and conditions governing the use of material you submit, and supplemental disclosures about how your personal information may be used. It is your responsibility to read such rules to determine whether or not you want to and are eligible to participate, register and/or enter. By entering any such sweepstakes, contest or other promotion, you agree to abide by such rules and the decisions of the sponsor(s) identified therein, which shall be final and binding in all respects. If there is a conflict between these Terms and any separate set of rules that govern sweepstakes, contests or promotions offered via the website, the separate set of rules will control for that conflict.

Communications

When you use the Website or send emails or other data, information or communication to us, you agree and understand that you are communicating with us through electronic records and you consent to receive communications via electronic records from us periodically and as and when required. We may communicate with you by email or by such other mode of communication, electronic or otherwise, as we feel suitable.

Other Important Terms

We may transfer our rights and obligations under these Terms to another organization, but this will not affect your rights or obligations under these Terms.

If we fail to insist that you perform any of your obligations under these Terms, or if we do not enforce any of our rights against you, or if we delay in doing so, that will not mean that we have waived any of our rights against you and will not mean that you do not have to comply with those obligations. If we do waive a default by you, we will only do so in writing, and that will not mean that we will automatically waive any later default by you.

Each of the provisions of these Terms operate separately. If any court or competent authority decides that any provision or part of a provision of these Terms is unlawful, void or unenforceable, that provision or part of the provision is deemed severable from these Terms and does not affect the validity and enforceability of any remaining provisions. Other than as expressly set out in these Terms, no third party is intended to have any right or ability to enforce any of the provisions of these Terms.

The section titles in these Terms are for convenience only and have no legal or contractual effect. These Terms constitute the entire agreement and understanding between you and us relating to the subject matter of these Terms and supersede any prior agreement or understanding between you and us relating to the subject matter of these Terms.

You acknowledge that you have not entered into these Terms in reliance on, and shall have no remedies in respect of, any representation or warranty that is not expressly set out in these Terms (other than in respect of any fraudulent misrepresentation).

Changes to Terms

We reserve the right to revise these Terms at any time. If we make changes, we will provide you with notice of such changes, such as by amending this page. The amended Terms will be effective immediately and your continued use of the website after any such amendments are published on the website will be considered acceptance by you of such amended Terms. If you do not agree to the amended Terms, you must stop using the website. Updated terms will supersede all previous versions of the Terms. Please check this page regularly to take notice of any changes we have made, as they are binding on you. The date these Terms were last updated appears at the bottom.

Order Acceptance and Cancellation

Our acceptance of your order will take place when we email you to accept it, at which point a contract will come into existence between you and us.

We reserve the right to accept or reject orders at our discretion, to impose quantity limits on an order and to discontinue offering certain products or services without prior notice. If we are unable to accept your order, we will inform you of this by email and will not charge you for the product(s) or service(s) ordered. For example, we may not accept your order if: the product or service you requested is out of stock or no longer available; your credit reference or fraud screening check does not meet our minimum requirements; we cannot verify your delivery or payment information; we have identified an error in the price or description of the product or service; or we are unable to meet a delivery deadline you have specified, among other reasons.

If you wish to make a change to your order, please contact us using the details below. It may not be possible to change an order, but we will let you know if the change is possible. If it is possible, we will let you know about any changes to the price of the product or service, the timing of delivery or anything else which would be a necessary alteration to your order as a result of your requested change and ask you to confirm whether you wish to go ahead with the change. If so, we will need to issue a cancellation and refund of your original order and will then place a new order for you. If we cannot make the change or the consequences of making changes are unacceptable to you, you have the right to return the product and seek a refund as described in ‘Returns & Replacements and 30 Days Money Back’ section below.

We will assign an order number to your order and notify you by email when we accept your order. Please have your order number available for reference whenever you contact us about your order.

Our Products

The images of the products on our website are for illustrative purposes only and your product (including the packaging) may vary slightly from those images. Although we have made every effort to display the colors accurately, we cannot guarantee that the display of colors by your computer or device accurately reflects the colors of the products. The size of your item may also vary from the advertised size and the table below provides an indication of the size tolerance:

(list of products and acceptable size variation)

In the event you believe a product you purchased differs from the way the product was depicted on our website, you have the right to return the product and seek a refund as described in ‘Returns & Replacements and 30 Days Money Back’ section below.

Pricing Policy

While we strive to provide accurate product and pricing information, pricing or typographical errors may occur. Treasta.com cannot confirm the price of a product until after you order. In the event: that a product is listed at an incorrect price or with incorrect information due to an error in pricing or product information, Treasta.com shall have the right, at our sole discretion, to refuse or cancel any orders placed for that product, unless the product has already been dispatched. In the event that an item is mispriced, Treasta.com may, at its discretion, either contact you for instructions or cancel your order and notify you of such cancellation. Unless the product ordered by you has been dispatched, your offer will not be deemed accepted and Treasta.com will have the right to modify the price of the product and contact you for further instructions using the e-mail address provided by you during the time of registration, or cancel the order and notify you of such cancellation. In the event that Treasta.com accepts your order the same shall be debited to your payment account and duly notified to you by email that the payment has been processed. The payment may be processed prior to Treasta.com dispatch of the product that you have ordered. If we have to cancel the order after we have processed the payment, but before the product is dispatched to you, the said amount will be reversed back to your payment account. We strive to provide you with the best prices possible on treasta.com. In our effort to be the lowest price provider in your particular geographic region, store pricing will sometimes differ from online prices. Prices and availability are subject to change without notice. For International deliveries, additional duties and taxes may be applicable for the ordered items as per your country’s regulations, which will be billed separately to you by the courier company at the time of delivery.

Prices of the products on the Website are subject to change without notice, and can vary from piece to piece, and from time to time, depending on the price of raw materials at the time of production. Gold, Silver and Platinum and other precious metals used are commodities, whose price changes with market fluctuations, this is beyond our control.

Occasionally, a piece will sell, and then be recreated at a later date with a difference in price. This simply reflects the market value of the raw materials and may not mean that we have increased our mark-up.

We will present an estimate of taxes to be collected at checkout. The actual taxes charged may be adjusted from the amount shown at checkout.

Online Payment

All payments on the Website are securely processed through our payment gateway partner. We also offer COD (Cash on Delivery) facility to you. We accept most major credit and debit cards including Visa, MasterCard and American Express or via PayPal. We may accept bank transfers upon special request at our sole discretion. You can contact our customer care for the same. We endeavor to ensure confirmation of ordered item(s), availability and shipping before processing your order transaction. You will be advised by email if we are unable to complete your order.In the event the bank fails to honour any payment transaction made by a User towards an order, Treasta.com shall have the right to refuse to ship the order to the User without any liability whatsoever.

Shipping & Delivery

The cost of delivery will be, as displayed to you on our website prior to completing your purchase. Once the delivery details are provided by you and your order has been confirmed, the delivery address cannot be changed. If you need to change the delivery address, please contact us using the details in the section “Contact Us”, and we will work with you to cancel the order and place a new order.

The date of delivery of your order will be displayed during checkout (bill payment). It will also be mentioned in the receipt that will be sent to you after your payment via email.

We will not be held responsible for delays in delivery caused by events outside our control, but if there is a substantial delay in delivery, you may contact us to cancel your order and request a refund for any products you have paid for but not received.

We use a third-party courier company to deliver our products. If no one is available at your address to accept the delivery, the courier company will leave you a note informing you of how to rearrange delivery. If, despite our reasonable efforts, we are unable to contact you or rearrange delivery, we may cancel your order.

Unless we state otherwise, risk of loss or damage to a product passes to you once we deliver the product to the address you gave us. You own the product once we receive your payment in full.

Discount Codes

We may offer promotional discount codes, which may apply in respect of orders made at website. Promotions may not be combined with any other promotions or discounts, discounts and coupons may be combined. Expired discounts or coupons cannot be applied. Void where prohibited or restricted. Void of sold, exchanged, copied or transferred. Offer valid while quantities last. We retain the right to withdraw or cancel a discount or promotion at any time. We also hold the right to refuse.

Returns & Replacements

jewelry purchased from the Website can be returned only by calling Treasta at 63563544-000-07-19-2 within thirty (30) days from the date of delivery of the item(s), subject to the conditions listed below:

In the event the User has purchased a product of the wrong size, for example, A ring of the wrong size, Treasta will resize the product (say the ring), the cost of which shall be borne by the User. Treasta will manufacture the same product as per his/her size and will deliver it within 15 working days.

All logistic and shipping costs incurred by the Company for returns shall be borne by the User.

Customized jewelry cannot be returned once the order is confirmed and processed by Treasta.com.

At the time of your return request, we will send you a prepaid FedEx return label. Make sure you include a copy of your original dispatch document inside the box, and make sure that all your personal details are filled on the dispatch. Ensure that you receive a proof of postage from the FedEx office when you ship back your item. We will not be liable for any items that might be lost in transit or don’t arrive if you have chosen a different shipping method. All returns must be sent back as a single shipment. Please make sure to insure your jewelry to the value that was paid. You are responsible for the insurance fees of the return shipment.

Conditions for return

All items must be returned in the original (unused and undamaged) condition as delivered by Treasta.com, along with the original invoice and certificate if any.

If any item returned shows signs of wear or if it is engraved, altered, resized or damaged in any other manner, it shall not be accepted for return.

Custom orders with engraving, special ring size etc. cannot be accepted for return, refund or exchange.

All shipping and handling expenses shall be chargeable to the User.

All requests for return of product have to be placed within thirty(30) days from the date of delivery. No return requests after thirty (30) days from delivery will be processed.

Faulty Goods

Goods are classified as faulty if they are received damaged, or where a manufacturing fault occurs within one month of purchase. Please note that items that are damaged as a result of wear and tear are not considered to be faulty.

If you would like to exchange a faulty item, please be aware that we can only replace it for the same product in the same color and style, subject to availability. Where possible, we will offer to repair faulty items.

30 Days Refund Policy

Our hope is that you are completely satisfied with your Treasta Jewelry purchase. However, if you wish to a return an item we are happy to offer 100% money back returns for unworn items within 30 days of receipt.

For all other returns:

Your item must be placed back into its original packaging and have the return tags intact prior to shipping back to us.

We do not currently offer exchanges, so if a new item is required please return your item as set out in the process below, and then place a new order for the replacement piece.

All items returned will be refunded to your original payment method.

Lifetime Warranty Policy

We will provide you with Lifetime warranty guarantee with any jewelry purchased from Treasta. If you believe your item has any manufacturing defect, you can ship to us with your proof of purchase for us to inspect. If we determine the jewelry damage is valid, we will repair the item.

The types of repairs included are:

Complimentary polishing of jewelry.

In case your diamond falls out, you can send it over to us with your jewelry piece for us to help you set it back.

Our repair policy excludes wear and tear, loss of diamonds, product loss or item being stolen. For a repair request, we will first need to receive a proof of purchase shipped together with the jewelry. If the repair request is aligned to our policy, we will proceed with the request. If it is not, we will notify you if the given repair service is available for its cost. The repaired items will be delivered back to your given shipping address in one to two weeks’ time.

Risk and Ownership

The risk of loss or damage to Good(s) passes to you upon delivery.

Ownership of all Good(s) remains with us until full payment of all amounts due to us has been received from you.

You will be responsible for the safe custody and insurance of all Good(s) in your possession.

You have no right to resell any Good(s) until payment has been received in full by us.

Special Orders Policy

Engraving

If you have purchased our jewelry and wish to engrave your initials on it, we are happy to help you do so. Email us at order@treasta.com and with proof of purchase for us to confirm and proceed with your request.

Metal Purity

If you wish to place any of your favorite order in a different metal purity (14K or 18K), email us at order@treasta.com and we will look into your request.

All special orders are not refundable or returnable. They will take around 2 weeks’ time to deliver from the date of purchase.

Other Important Terms

We may transfer our rights and obligations under these Terms to another organization, but this will not affect your rights or obligations under these Terms.

If we fail to insist that you perform any of your obligations under these Terms, or if we do not enforce any of our rights against you, or if we delay in doing so, that will not mean that we have waived any of our rights against you and will not mean that you do not have to comply with those obligations. If we do waive a default by you, we will only do so in writing, and that will not mean that we will automatically waive any later default by you.

Each of the provisions of these Terms operates separately. If any court or competent authority decides that any provision or part of a provision of these Terms is unlawful, void or unenforceable, that provision or part of the provision is deemed severable from these Terms and does not affect the validity and enforceability of any remaining provisions. Other than as expressly set out in these Terms, no third party is intended to have any right or ability to enforce any of the provisions of these Terms.

The section titles in these Terms are for convenience only and have no legal or contractual effect. These Terms constitute the entire agreement and understanding between you and us relating to the subject matter of these Terms and supersede any prior agreement or understanding between you and us relating to the subject matter of these Terms.

You acknowledge that you have not entered into these Terms in reliance on, and shall have no remedies in respect of, any representation or warranty that is not expressly set out in these Terms (other than in respect of any fraudulent misrepresentation).

Contact Us

Questions, complaints and comments regarding this Privacy Policy and our processes should be sent to: connect@treasta.com

Registered company name: Niti Star (HK) Limited

Registered address: Flat / Rm 3, 15/F, Winfield Commercial Building, 6-8A Prat Avenue, Tsim Sha Tsui, Kowloon, Hong Kong.

The section titles in these Terms are for convenience only and have no legal or contractual effect. These Terms constitute the entire agreement and understanding between you and us relating to the subject matter of these Terms and supersede any prior agreement or understanding between you and us relating to the subject matter of these Terms.

HK Company Business registration number: 63563544-000-07-19-2