Privacy Policy

Welcome to our website Treasta.com which is owned and operated by Treasta. You can get in touch with us by email at connect@treasta.com. Your privacy and security of your personal information is one of our top priorities.

Here, in this online Privacy Policy we disclose our information practices for our website “Treasta.com” and any services offered therein. "Services" include:

Type of information that is collected,

method of collection of such information,

Use of such information and

Sharing of such information with third parties.

"Personal Information" here means, any information that directly identifies or helps to identify, contact or get the location of the person, to whom such information belongs to including, but not limited to, name, address, phone number, fax number, email address, financial profiles, identification number and credit card information. You accept and agree to our terms and conditions and to our: collection, use, and disclosure practices and other activities as described in this privacy policy, by using this service. If in any case you do not consent or agree to this privacy policy, you must leave this website at once.

We encourage you to periodically review this privacy policy to stay updated about our privacy practices. In case of any queries pertaining to any part (or whole) of the privacy policy, you can get in touch with us with the details mentioned below in the “Contact Us” section.

Information We May Collect From You And How We Use It

We may collect data and process it in the manner as listed below:

Information Submitted by you:

We collect and shall store information provided by you. We may require basic personal information to make you a registered member of our website. We may also collect basic personal information for the following reasons:

If you wish to report a problem with the website,

If you wish to sign up with Treasta and its partners for email updates.

To make purchases and or enter a contest, sweepstake or any promotion on the website.

The information that may be included are: your name and email address, or other contact details such as your home address, telephone number, and information of your location area. It may also include financial information such as your payment card details and transaction details about products or services you have purchased from us.

This collected information is used by us to enable you to have a user account on the website, to personalize and improve user experience by providing content and features that suit you, to help you make purchases and use other available services on (and through) the website, and to provide good customer service.

Additional information:

In any case, where you contact us to report a problem with the website or to clear a query about the website, we may keep a record of that accordance make sure we provide a good customer service. You may also be asked to complete surveys pertaining to our products and services which we use for research purposes, although you do not have to respond to them.

Information collected about the device:

Information about the computer or device used to access the website may be collected may collected, including, where available, the device's unique device identifiers and information about the operating system, for system administration purposes. This kind of device information may be associated with the “Information Submitted by you and Additional Information” referred to in the sections above and hence the combined information will be treated as personal information in accordance with this Privacy Policy for as long as it is combined.

Log Information:

Whenever you use the website, we may also automatically collect and store certain information in our server logs.

This is to get a better understanding about:

How you navigate through the website,

For system administration purposes, and

To ensure that we provide a good quality user experience and customer service.

The type of information included in this is the information about when, how, and what parts of the website you use, viewed and exit pages on the website as well as date or time stamps.

When you use the internet, your device is marked with an IP address “Internet Protocol address. We may automatically collect and store this information about your device whenever you visit our website or request pages from our website, we may sometimes log your domain name also. Our server may also record the referring page that linked you to us (e.g. another website or a search engine); Other information that is automatically collected includes: The pages visited by you on our website;

Another website visited by you after visiting our website;

Ads seen by your and/or the ones you clicked on;

Other information, such as the type of web browser and the settings you use on it;

Referral site or search terms that you have entered;

Other web usage activity and data logged by our web servers.

This information is used for internal system administration, to help detect problems with our server and to administer the website. Such information may also be used to collect broad demographic information, such as country of origin. Any or all of the activities with regards to our website usage information may be conducted on our behalf by our service providers.

Security and Fraud Prevention

We may use your personal information to make sure you have secure access to the website, and the security of your user account and our business. We may also use your personal information to prevent and detect fraud(s) and abuse(s) of our services.

Purposes of Processing Your Personal Information:

We may collect (or receive) and process (share or use) personal data (collected) and non-personal data (received) via above mentioned sources for the following reasons:

To maintain the contract between you and the “Company” (Treasta);

To contact you for any purpose (details about your account and or your placed order and new offers and latest products)

To personalize the ‘Website” to suit your needs.

With third-parties for legitimate business interests

Your consent; or

Where the processing is necessary for compliance with our legal obligations.

To prevent, detect, and investigate fraud, security breaches, violations of law, and another misuse of the website, and to enforce our terms and conditions

We do not allow any unauthorized persons or organization to use any information that we may collect from you through Treasta.com website.

Please also note:

This website may contain links, which may lead you to other Websites. Please note that once you leave our Website this Privacy Policy will no longer apply and hence you will be subjected to the Privacy Policy of the other website

We understand that privacy is important to you. We assure to look after your personal information. We will not sell any information about you to any other party.

Storage and secure keeping of your Data

We take steps to make sure that the personal information provided by you is retained by us for only as long as it is necessary or to fulfill the purpose for which it was collected. In case it was collected to respond to a query from you or fulfill an order, we will delete your personal information upon request by you. We may retain your personal information also for satisfying any additional, legal, accounting, or reporting requirements. We may also store this information for maintaining technical backups.

We may delete your personal information if you request us to do so. In any case, that we do not delete your personal information we will provide you with an explanation of why we have not done so.

Your personal information is entered into our computer system that is data protection law complaint. This includes security and confidentiality profiles; and while processing it obeys lawfulness and transparency based on the principles of correct practice. Account information access is limited to those who need it to perform their job. Full login and password controls are used on our systems. Confidentiality and database access controls are reviewed periodically and updated as required to further protect our personal data.

The information collected by us may be transferred to or stored at a destination out of the country in which it is collected. This country may have less strict, or no data protection laws compared to those in your country. The United States is one country where the information may be collected, processed and stored. This information may also be processed by staff operating outside the country in which it is collected, who work for us or are one of our suppliers, for example in the provision of our support services.

In cases where the information collected by us is transferred outside of the country in which it is collected, we take measures reasonably necessary to make sure that your personal information is protected with appropriate safeguards so that it is treated securely in accordance with this Privacy Policy. If you wish to know more about these safeguards, you can write to us at connect@treasta.com and we’ll send you a copy of the safeguards.

You consent to the transfer, storage, disclosure and processing of your personal information by submitting your personal information.

Passwords And Security

Your user account is password enabled (a password chosen by you) to access certain parts of our services. It is your responsibility to keep this password secure and confidential. We recommend that you do not share this password with anyone. You also need to make sure that you exit from your account at the end of each session.

We will not be liable in case of any loss or damage that arises from your failure to comply with the above mentioned guidelines.

Unfortunately, information transferred via the internet is not completely secure and hence, we cannot guarantee that your information that is transmitted via this website is completely secure. Any transmission that you agree on is at your own risk.

Sharing of your information

Your personal information may be disclosed to any member of our group of companies, which includes but is not limited to, our subsidiaries, our ultimate holding company and its subsidiaries. These organizations will process your personal information as per the Privacy Policy, or where permitted by law, or by your consent.

Your personal information may be disclosed to third parties in the following cases:

If we sell any business or assets. In this case we may disclose your personal information to the potential and the actual buyer of such business or assets;

If we or substantially all of our assets are taken over by a third party. In this case our users’ personal information that we have will be one of the transferred assets. This includes the sales we make in bankruptcy or liquidation of assets where the business is not continuing as a going concern; If we sell only a part of our business, your personal information may be transferred to the buyer while retaining it to use and disclose it for the purposes listed in this Privacy Policy.

In addition, Your personal information may be disclosed to a third party which includes, government agencies and law enforcement, if we reasonably believe we are under a duty to disclose or share your personal information to comply with any legal or regulatory obligations or requests.

We also disclose your personal information in the following cases:

If we believe that your actions conflict with our user agreements or policies, which includes our Terms of Service or Terms of Sale,

To investigate potential breaches; and

To protect the rights, property or safety of us, our users, or others.

Your information may also be shared with our service providers and vendors for the following reasons:

To help us operate the website, example: website or database hosting companies, payment processors, email service providers, analytics companies, marketing and promotional companies,

Deliver our products and services, example: address list hosting companies, distribution companies, fulfilment companies,

And other service providers.

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These and other such parties may process your information about you on our behalf to provide you with, for example the distribution of marketing materials and support services.

Your personal information may also be shared with third parties who help us detect and prevent fraudulent transactions and verify credit references. The information we share with those third parties may include information that you share with us (this includes but is not limited to, your contact details, payment details, and information about your order) as well as device and log information as detailed above.

We make sure that we share your personal data with third parties only when it is necessary and only the information they require to perform their contracted services. We take actions to prevent the use and disclosure of your information by third parties for any purpose other than to carry out their contracted services, and they are required to apply reasonable privacy safeguards when storing and processing personal information.

Aggregated or de-identified information may also be shared with any party. This can not reasonably be used to identify you. For example, we may disclose to our third party partners aggregate, anonymous data related to user behavior as a measure of interest in and use of our website. Such data may include overall patterns or demographic reports using which an individual cannot be identified.

Please note that there is always a risk de-identified data can be re-identified.

Social Sharing Features

You may be offered on our website, social sharing features and other integrated tools (example: the Facebook "Like" button). This action allows you to share actions you take on our website with other media and vice versa. When you use such features, it enables the sharing of information with your friends and or the public, which is completely dependent on your settings that you establish with the entity that provides the social sharing features.

For further details about the purpose and scope of data collection and processing with these sharing features, visit the privacy policies of these entities that provide such features.

Feedback, testimonials, and user provided content

Testimonials or feedbacks provided by you on the service “Website” or on Treasta products or services or provide other user-provided content (such as photos or videos), we may post and share this content (testimonials, feedback or other user-provided content) this also includes your information, with third party partners, or use it for marketing and promotional materials. We may, in our sole discretion, edit feedback, testimonials or user-provided content for length and content.

Advertising And Analytics Services Provided By Others

Others may be able to serve advertisements and provide analytics services on our behalf across the Internet and in applications. The bodies may use cookies, web beacons, device identifiers and other technologies to collect and use information about your use of the website and other websites and applications, this includes your IP address, web browser, mobile network information, pages viewed, time spent on pages or in apps, links clicked on and conversion information. This information may be used by us and others to, including but not limited to:

Track data and analyze it.

Diagnose the popularity of certain content.

Carry out advertising and content targeted to your interests on our website and other websites and

Understand your online activity better.

To know more about interest-based ads, or to withdraw from having your web browsing information used for behavioral advertising purposes.

Your Account And Data Protection Rights

You have the liberty to update, correct or delete some of the information we collect about you. You can do this anytime by logging into your online account. You have the authority to request a copy of your personal information that is in our control or update or delete it by emailing us at connect@treasta.com. You need to prove your identity before we release any personal data about you to you.

We may accept your request and gladly comply. If in any case we fail to comply with your request, we will provide you with the reasons for not doing so. If you wish to delete your account, please write to us at connect@treasta.com. In addition, we may retain certain information as required by law or for legitimate business purposes (including as described in “Storage and secure keeping of your Data” section above). Cached or archived copies of information about you for a certain period of time may also be retained by us.

You have the liberty to change your data processing preferences at any time. For example, If you have given permission to direct marketing, but have changed your mind and would like to withdraw from this service (receiving marketing communications), you can do so by contacting us using the details provided in the “Contact Us” or by clicking on “unsubscribe” link at the end of any communication service that you last received.

Cookie Policy

What are Cookies. “Cookies” are small pieces of information that are stored by your browser on your device's hard drive.

We use cookies to:

Study the flow of our webpage,

Measure the effectiveness of promotions,

Provide you with a more customized shopping experience,

Trace visits from our affiliates and partners and

Allow the use of our shopping cart.

Identify you when you return to website.

You have control over how your browser handles cookies that we set. You can choose:

To reject all cookies,

To be prompted right before a cookie is saved to your hard drive or

To accept cookies from certain websites only.

On the hind side, if you use your browser settings to block cookies, there are some features and functionalities of the website that you may not be able to use.

We use the following cookies:

Essential cookies: These are required for the smooth operation of our website. They include by are not limited to, cookies that enable you to log into the secure areas of our website, sign-up to our newsletters, use a shopping cart or make use of e-billing services.

Analytical/performance cookies: These let us to recognize and count the number of visitors and to understand how visitors move around our website when they are using it. This helps us to improvise and make our website and its content more accessible, for example, by ensuring that users can find what they are looking for easily.

Functionality cookies: These are to help us recognize you when you return to our website. This allows us to personalize our content for you, for example, greet you by name and remember your preferences like your choice of language or region.

Advertising/Targeting cookies: These cookies record your visit to our website, they also record the pages you have visited and the links you have followed. This information is used by us and our advertising partners to make our website and advertisements displayed on our website more relevant to your interests, and also to track the efficiency of our advertising campaigns, both on our services and on other websites. This information may also be shared with third parties or allow third parties to set cookies for these or similar purposes, whether on our website or on third party websites.

In most cases, these cookies will be stored until you clear your cookie history.

We may make use of “clear GIFs” (aka “web beacons” or “pixel tags”) or similar technologies on either or both, our website and our emails. A clear GIF is typically a one-pixel, transparent image (although it can be a visible image as well), which is located on a web page or in an email that conveys to us whether you viewed an email that we sent you or visited a certain page on our website. A clear GIF may permit us to relate your viewing or receipt of a web page or message to other information we hold about you.

Our website provides its visitors with the option to navigate to our external websites. When the visitor selects the option to view these websites, they are moved away from our website and to the other site. We are not responsible for any cookies used once the visitor has left our website.

Children

Treasta does not knowingly collect personal information from children under the age of thirteen (13). In the situation that Treasta ever does so, we will strictly comply with the children's online privacy protection act by FTC. If you are a parent or guardian and believe Treasta has collected such information in a manner not permitted, please contact us as set forth in the section entitled “contact us” below, and we will remove such data.

Changes To Privacy Policy

We may change this Privacy Policy from time to time. If we make changes, we will notify you by revising the date at the bottom of this policy and, in some cases, we may provide you with additional notice (such as adding a statement to our website homepage or sending you a notification). We encourage you to review the Privacy Policy when you access the website to stay informed about our information practices and the choices available to you.

Contact Us

Questions, complaints and comments regarding this Privacy Policy and our processes should be sent to: connect@treasta.com

Registered company name: Niti Star (HK) Limited

Registered address: Flat / Rm 3, 15/F, Winfield Commercial Building, 6-8A Prat Avenue, Tsim Sha Tsui, Kowloon, Hong Kong.

HK Company Business registration number: 63563544-000-07-19-2